- A common cause for crashing is low memory. Quit all open
applications and start the application again.
- If you can't progress beyond the opening screen, the
initial installation may have failed. Fully uninstall the
application, reinstall, and try again.
- In the event that neither a reboot nor the aforementioned
instructions resolve your issues, please contact us at
app@realescapegame.com. Please understand that we cannot answer
any questions about how to play the game or solve the puzzles.